FAQ’s

An interactive multimedia solution is a digital experience that responds to people’s actions. Instead of only watching a screen, users can tap, move, scan, speak, or play to trigger content and receive a real-time response.

For example, this can be an interactive wall at an event, a touchscreen game in a shopping mall, a WebAR campaign on a mobile phone, or a VR experience for a product launch. The goal is to make the audience more engaged and make the experience more memorable than a normal video or static display.

Dotato builds interactive projects that help people do more than just watch a screen. We create experiences that people can play, touch, scan, move with, explore, or take part in during events, exhibitions, brand activations, themed attractions, and digital campaigns.

For example, we have built interactive event and exhibition experiences such as a real-time AI Avatar experience for Bupa Connected Care Expo 2024, interactive systems for the Peppa Pig Treasure Hunt themed experience, and audience-facing Phantaholo interactive photobooths for campaign and fan events.

We also build interactive games and installations that respond to body movement or player actions. Examples shown on our case page include music rhythm game arcade, interactive air pumping game, interactive stepping game, Kinect running games, a Kinect dancing game, interactive wall projection, educational mini-games, and themed interactive systems designed for public engagement, entertainment, or learning.

For clients who want more immersive digital experiences, we also create XR projects, including VR games, VR metaverse experiences, MR games, and WebAR avatar experiences that users can access through their own devices. Examples on our site include the VR Shooting Game - APM Rewards VR Game, VR Metaverse - "Horigin" Metaverse Hotel Journey for Popway Hotel, MR Slicing Game - Dessert Slicer, and WebAR Avatar - 一周年AR國民.

In addition, we can develop event apps and websites for campaign participation, digital engagement, and online interaction. Our case list includes projects such as the E-Christmas Card, E-Stamp Collection Game, and AI peeking into the future experience, showing that we can support both physical and web-based campaign formats.

We also handle more specialized projects when needed, such as 3D virtual fitting, custom hardware-linked experiences, and projects that combine digital content with physical setup or fabrication. One example listed on our site is 3D Virtual Fitting - HKDI Fashion Archive, which shows how digital interaction can be used in education, fashion, and exhibition contexts.

In simple terms, if you want your audience to interact instead of only watch, we can help design and build the right format for your goal. That might be a touchscreen system, a motion game, an AR or VR experience, an AI-driven installation, an interactive photobooth, an event microsite, or a custom hybrid project that mixes digital software with physical components.

No. You do not need any IT knowledge, technical background, or finished concept before contacting us. Many clients come to us with only a general goal, such as “we want something interactive for our event” or “we want a more memorable experience for visitors.”

Our role is to help translate that business goal into a practical solution. We can explain the available technologies in simple terms, recommend suitable ideas, and guide you through the process from concept to execution.

No. You can contact us with only a rough budget, target audience, event date, venue size, or campaign objective. If you already have a clear idea, we can refine and build it. If you only know the budget and goal, we can propose suitable concepts for you.

A lot of successful projects begin with a budget range and a simple objective rather than a final creative concept. Once we understand your target, we can suggest ideas that are realistic, effective, and appropriate for the timeline and budget.

Our usual project flow is simple. First, you tell us your budget range, event details, target audience, and goals. Then we study the requirements and propose suitable directions or ideas for your project.

After that, we discuss and confirm the preferred concept, define the scope, and move into design and development. Once the solution is approved, we build, test, and prepare the final delivery. Depending on the project, this may also include installation, on-site setup, debugging, and support during the event or launch period.

Yes. We do not only build finished ideas from clients; we can also help develop the concept. If you already know your brand message, event theme, or campaign goal, we can suggest interactive ideas that fit your audience and budget.

This is often helpful for clients who know what they want to achieve but are not sure whether they need a touchscreen experience, an interactive game, a projection-based installation, AR, VR, or another format. We help bridge the gap between business goals and technical execution.

We choose the technology based on the project goal, venue conditions, audience type, available space, timeline, and budget. The best solution is not always the most advanced one. Sometimes a simple touchscreen or web-based interaction works better than a more complex XR setup.

For example, if the goal is easy public participation, a mobile-friendly WebAR or touchscreen experience may be more practical. If the goal is immersion and spectacle, projection, holographic display, VR, or MR may be more suitable.

AR, or Augmented Reality, adds digital content to the real world, usually through a phone, tablet, or AR device. VR, or Virtual Reality, places the user inside a fully virtual environment. MR, or Mixed Reality, blends digital objects with the physical world in a more interactive way. XR is a broad term that covers AR, VR, and MR.

In simple terms, AR adds to reality, VR replaces reality, and MR combines both more deeply. We help clients choose the right format based on the experience they want to create and the level of immersion they need.

WebAR is augmented reality that runs in a web browser, so users do not need to install an app. They can usually access the experience by scanning a QR code or opening a link on their phone.

This makes WebAR a practical choice for campaigns, product launches, mall activations, social sharing, and event engagement because it lowers the barrier to participation. It is especially useful when you want people to join quickly with their own devices.

Yes. We build interactive installations for events, exhibitions, brand activations, themed experiences, and public engagement projects. This can include interactive walls, floor projections, touchscreens, motion-based installations, holographic displays, AI experiences, and custom media systems.

We can also tailor the interaction design to suit different environments, such as corporate events, shopping malls, museums, schools, and showrooms. The final format depends on how visitors will move, interact, and engage with the experience.

Yes. We work on both temporary and long-term projects. Temporary projects may include event activations, roadshows, product launches, and campaign-based installations. Long-term projects may include museum exhibits, showroom experiences, educational installations, or branded spaces.

The design and technical planning will be different depending on how long the solution needs to run. For example, a one-day event installation and a permanent public installation require different levels of durability, maintenance planning, and user flow design.

Yes. We develop custom software when a project needs specific features that cannot be achieved with off-the-shelf tools. This can include interactive systems, event management functions, custom games, AI-driven experiences, web platforms, touchscreen interfaces, data capture tools, or hardware-connected applications.

Custom software is useful when your project has unique branding, workflow, user interaction, or integration needs. Instead of forcing your idea into a generic platform, we can build a solution around your actual requirements.

Yes. Some interactive projects need more than visuals on a screen. We can support hardware integration, sensor-based interaction, controllers, motion input, and other physical components when the idea requires it.

This is useful for immersive experiences, installations, games, or exhibits where people interact through movement, touch, objects, or spatial actions. We can also combine digital software with physical fabrication and 3D printed parts when needed.

Yes. We provide 3D printing services for custom items, prototypes, props, display elements, branded objects, and project-specific parts. This can be useful for both standalone 3D printing requests and multimedia projects that require custom physical components.

For example, a project may need a custom enclosure, a decorative object, a product mock-up, or a unique interactive part that cannot be bought off the shelf. In these cases, 3D printing helps turn design ideas into physical objects quickly and flexibly.

Yes. We can support both the creative and technical sides of a project. This may include concept direction, interface design, graphic design, visual assets, animation planning, user flow, and the actual technical build.

This is helpful because interactive projects usually work best when design and technology are planned together. A strong idea is not only about how it looks, but also about how people understand it and interact with it.

It is best to contact us as early as possible, especially for projects that involve custom development, fabrication, installation, or multiple technical components. More lead time allows for concept development, testing, revisions, and smoother execution.

That said, if your schedule is tight, you can still contact us and we will review what is realistically possible within the available time. The earlier we discuss the project, the more options we can offer.

A custom interactive solution gives people a reason to participate instead of just watching passively. This often leads to better attention, stronger memory, more engagement, and a more meaningful brand or visitor experience.

It also allows the content to be tailored to your goals. For example, an interactive game can encourage participation, a WebAR experience can increase sharing, and an installation can guide users through a story or product journey in a more memorable way.

We usually begin by understanding your target budget range and project priorities. This helps us recommend ideas that are realistic and aligned with your resources instead of proposing something over-engineered or unsuitable.

Different formats have very different cost structures. A browser-based experience, a touchscreen installation, a holographic setup, and a VR activation all involve different production requirements. Sharing your budget early helps us propose the most effective approach from the start.

We work with brands, event organizers, agencies, schools, exhibition teams, themed projects, and other organizations that want to create engaging interactive experiences. Some clients come to us for marketing activations, while others need educational, entertainment, or exhibition-based solutions.

The common factor is that they want something more engaging than a standard screen or static display. We help turn that goal into an interactive experience that fits the audience and context.